IT, computers and telephones
Listing page 2
Computers, telephones, wifi, internet.
Get a work mobile or BlackBerry Task
Emergency or short term use Dial 6661 Long term use Mobile requests: 5 days in advance BlackBerry requests: 10 days in advance, plus you’ll need approval from your Deputy Director …
Get additional software Task
Fill in the user account request form, choose the request type ‘Software change’. The purchase and intallation of new software is cost and system testing dependant. We usually have a …
Get internet access Task
All members of staff are required read and sign the Acceptable Use Policy before they are given internet access. This document sets out the do’s and don’ts of using ACME ICT equipment …
Get my laptop password reset Task
If you have forgotten your password or been locked out of your account please complete the 5 online security questions. Then all you’ll need to do is call the IT helpdesk on #6101 and answer …
Log on remotely from home or in the office Task
Once you are set up to work remotely please use the guides below Remote Access full guide Remote Access quick start guide
Log on to my phone Task
You will need to know your extension number* and have set up a secure PIN number. Then dial: *#46(personal extension number)*(PIN)# log off at the end of the day: #*46(PIN)# …
Report lost BlackBerry or mobile Task
BlackBerry Call O2 on 0870 444 3027 (24 hours). You will need to: give them your mobile number explain what’s happened ask for the device to be blocked As soon as …
Making conference calls guide Guide
You can set up a simple conference call for up to six numbers from your phone. For more than six numbers, use BT MeetMe. Press the button with the handset …
Find the staff telephone directory Task
How to access the intranet staff directory.
Personal blogs guide Guide
If your online presence, eg a blog, indicates you work at the ACME, tell your manager. Unless there are any specific concerns, you’re free to talk about ACME policies/projects and …