Computers, telephones, wifi, internet.
IT, computers and telephones
Find the staff telephone directory
How to access the intranet staff directory.
Get a USB memory data stick
read the Security policy on using data/memory sticks complete a user account request form only ACME encrypted USB memory/data sticks can be used on ACME laptops no…
Get a work mobile or BlackBerry
Emergency or short term use Dial 6661 Long term use Mobile requests: 5 days in advance BlackBerry requests: 10 days in advance, plus you’ll need…
Get additional software
Fill in the user account request form, choose the request type ‘Software change’. The purchase and intallation of new software is cost and system testing…
Get internet access
All members of staff are required read and sign the Acceptable Use Policy before they are given internet access. This document sets out the do’s and don’ts…
Get my laptop password reset
If you have forgotten your password or been locked out of your account please complete the 5 online security questions. Then all you’ll need to do is call the IT…
Log on remotely from home or in the office
Once you are set up to work remotely please use the guides below Remote Access full guide Remote Access quick start guide
Log on to my phone
You will need to know your extension number* and have set up a secure PIN number. Then dial: *#46(personal extension number)*(PIN)# log off at the…
Making conference calls guide
You can set up a simple conference call for up to six numbers from your phone. For more than six numbers, use BT MeetMe. Press…
Personal blogs guide
If your online presence, eg a blog, indicates you work at the ACME, tell your manager. Unless there are any specific concerns, you’re free to…