2. Checking and payment of claims by Liberata
Liberata UK Ltd will carry out checks on the completeness, authorisation and addition of all claims and liaise with claimants, countersignatories, Finance Division and Human and Business Resources Division (HBRD) as necessary. However, it is not Liberata’s function to correct errors or to complete claim forms when the claimant has left them incomplete, for example by neglecting to enter totals. Liberata will refer incomplete or incorrectly completed claims back to the countersigning manager unless there are minor errors such as incorrect additions, or where old rates of travel and subsistence have been used. In the latter cases, Liberata have authority to make alterations up to the value of £25, or higher, after consultation with Finance or HBRD, if for example, a large claim would otherwise be delayed. For comparisons Liberata use the currency converter rates provided on the FX History website.
When Liberata have amended a claim, as can be seen from the returned tear-off, you must inform your Group Finance Manager (GFM), as alterations to claims can cause problems for GFMs when trying to reconcile claim forms with Integra.
Payment of Claims
Providing the details on the claim form are complete and it has been certified correctly, Liberata should pay the claim within three working days of receipt. Payment will be made by transfer to a bank account (BACS). BACS payments generally take about three days before funds are cleared in the payee’s account.
Non Receipt of Payment
Any queries concerning non receipt of payments should be made to Liberata in the first instance on Tel. Nos: 01633 652287 (Louise Vickery -Team Leader); or 01633 652258 (Stephen Bryant – Supervisor); or 01633 652325(Processing); Fax: 01633 652258.
Reconciliation by Group Finance Officers
At the end of each month, divisions must reconcile their records of authorised travel and subsistence with the Detailed General Ledger or Integra prints. Any irregularities must be notified to the Finance Division System Administrator.
