Computers, telephones, wifi, internet.
IT, computers and telephones
Print, photocopy and scan
There are 12 printers on our floor. You can access any of these with your printer fob. Use the printers to print, copy, scan to…
Remote working guide
Full remote working provides access to DocStore, Email, CMS and RedDot. Request remote working by completing a UARF form. Remote working requires: a further layer…
Report a telephone or fax problem
For telephone faults, dial 4444 to call Level 3 Communications, our systems maintenance company. You will need to give your: name faulty extension number contact…
Report an IT problem
Dial x6101 (internal) or 0845 773 6211 (external and Private Office) to log a call with the ATOS IT Service Help Desk. You will need to…
Report lost BlackBerry or mobile
BlackBerry Call O2 on 0870 444 3027 (24 hours). You will need to: give them your mobile number explain what’s happened ask for the device to…
Request remote working
Request remote working by filling out a UARF form.
Use DocStore
Save all your documents, emails, spreadsheets and images to DocStore. We use DocStore at ACME for sharing documents and as our record management system. Version control, record…
Use email and internet at ACME
Email and the internet is for ACME business: professional contact reviewing work of sponsored bodies, sectors and partners providing a high quality service to users…
Use MS office
Excel Excel tutorial (30-35 mins) At a glance Word Word tutorial (30-35 mins) At a glance Outlook Outlook tutorial (40-50 mins) At a glance Powerpoint Powerpoint tutorial (40-50 mins) At…
Use my own personal email for work
You should not use your personal email account for official business. Remember: only send protectively marked material from and to a GSI address it’s a…