Using desk phone guide Guide

5. Remote phone access

Logging on remotely

1. Dial remote access number

0800 1528  1651 (landline)
020 2721 2651 (mobile)

For mobiles, you’ll incur a charge from your network provider for the call to the department but the follow on calls will not be charged for.

2. Enter your extension number followed by *

3. Enter your normal hot-desking PIN (the default is 1234) followed by #

4. After you hear a dial tone you will receive incoming calls to your extension via your landline or mobile. It won’t affect any usual calls coming through to you home phone/mobile.

Making a call remotely

1. Dial 0800 152 8651 (landline) or 020 2721 1651 (mobile) and wait for dial tone.

2. Internal ACME numbers – dial the four digit extension number.

External numbers – dial 9 followed by full telephone number.

Logging off remotely

1. Dial remote access number

0800 152 8651 (landline)
020 272 1651 (mobile)

2. After the dial tone, enter # * 49.  You’re then logged out.