Poor performance guide Task

The department expects effective performance from all its employees. Managing poor performance fairly, effectively and promptly is critical to maintaining a professional Civil Service. Failure to address poor performance results in inefficiency, and lowers engagement throughout the rest of the workforce. Managers will address poor performance with the aim of improving performance. Where routine performance management activities and support have failed to result in performance at the required standard, this policy should be applied.

The policy is based on fair and transparent treatment of all Civil Service employees, and complies with: employment legislation; Advisory, Conciliation and Arbitration Service (ACAS) best practice; Equalities Act 2010; and the Civil Service Management Code.

Scope of Policy

This policy applies to all permanent and fixed term employees and agency workers who qualify for Agency Worker Regulations at Grade 6 (ACME Grade AU) and below, who are performing poorly, and who have successfully completed probation. Employees from other Departments and organisations on loan or secondment to ACME are subject to their home Departments or organisations poor performance policies and procedures.

For SCS employees, the SCS Poor Performance Policy applies.